Shipping policy
Shipping Policy
Domestic Shipping
We are pleased to offer free shipping on all domestic orders within United States. Our commitment to free shipping allows you to shop with confidence, knowing that the price you see is the price you pay, with no hidden shipping costs.
Processing Time
- We strive to process all orders within 1 business days.
- During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.
Shipping Time
- Once your order is processed and shipped, the estimated delivery time is typically 3 to 5 business days, depending on your location within the United States.
- You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Carriers
We use reputable shipping carriers such as UPS, USPS, FEDEX to ensure your package arrives safely and on time.
International Shipping
At this time, we do not offer international shipping. We apologize for any inconvenience this may cause and hope to expand our shipping options in the future.
Order Tracking
You can track your order by:
- Logging into your account on our website
- Using the tracking number provided in your shipping confirmation email
- Contacting our customer service team
Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for packages that are lost or delayed due to incorrect address information.
Shipping Restrictions
Certain items may be subject to shipping restrictions due to their nature or size. If this applies to your order, we will contact you to discuss alternative arrangements.
Contact Us
If you have any questions about our shipping policy or the status of your order, please don't hesitate to contact our customer service team at thevergreenoasis@gmail.com
We reserve the right to amend this shipping policy at any time. Any changes will be posted on this page.